At Innovize Tech Solution, our commitment is to provide reliable and timely delivery of digital solutions, including software applications, IT services, and other digital products. Since our company exclusively deals in digital services, we ensure that all deliverables are transferred electronically, giving clients prompt access to their solutions without any physical shipping involved.
1. Digital Product and Service Delivery
We strive to ensure all our digital solutions are delivered efficiently, meeting the highest standards of quality and security.
Delivery Methods: All digital products, such as software, applications, reports, and project documentation, are delivered through secure electronic channels. Delivery is typically conducted via email, cloud-based storage, or secure links for download.
Delivery Timeline: Project timelines and delivery dates are discussed and confirmed with clients before project initiation. Our team provides regular updates, so clients are informed of each phase’s progress and estimated delivery. Any unexpected changes or delays are promptly communicated to ensure transparency.
Delivery Confirmation: Upon completion of each deliverable, clients receive a confirmation email with access instructions or download links. This ensures clients can readily access their digital products and begin utilizing them immediately.
Access and Support: For any difficulties in accessing deliverables, clients can reach out to our support team at info@innovizetechsolution.com. We are here to assist with technical support, answer any questions, and ensure a seamless access experience.
2. Project Timelines and Milestone-Based Delivery
To maintain structure and efficiency, Innovize Tech Solution follows a milestone-based delivery approach.
Milestone-Driven Approach: For larger projects, deliverables are structured into phases or milestones. Each milestone represents a significant stage in the project, with clearly defined objectives. Clients receive updates or access to milestone deliverables, allowing them to review progress and provide feedback at each stage.
Timeline Adjustments: We make every effort to adhere to agreed timelines. However, certain factors, such as delayed client feedback or adjustments to project requirements, may necessitate adjustments. In such cases, the client will be notified and an updated timeline provided.
3. Revisions and Feedback
Feedback Cycles: Clients are given the opportunity to review deliverables and provide feedback at designated stages of the project. This helps us ensure the final product aligns with client expectations.
Revision Policy: Revisions that fall within the original scope are included as part of the project. If additional features or significant changes are requested outside the initial project scope, these may incur additional fees and adjustments to the delivery timeline.
4. Cancellation and Refunds
Due to the nature of digital services and project-based work, cancellations may not be possible once work has commenced or a deliverable has been provided. Please refer to our Cancellation and Refund Policy for detailed terms regarding any adjustments or cancellations.
5. Data Security and Confidentiality
We prioritize the confidentiality and security of all client data and project files.
- Secure Storage: All files and deliverables are stored securely within encrypted storage solutions and are only accessible by authorized personnel.
- Client Privacy: We strictly adhere to industry best practices to protect client data and privacy, ensuring that any project-related information is handled with the utmost confidentiality.
6. Contact Us
For further details about our Shipping and Delivery Policy or assistance with any of your digital services, please feel free to contact us:
Innovize Tech Solution
Email: info@innovizetechsolution.com
